Help Center

• Account
  • How can I register on MarketHammer.net?
  • What to do if I forgot my password?
  • Why didn’t I receive the Email verification code?
  • Why didn’t I receive the SMS verification code?
  • What do I do if my account was deactivated?
  • How do I delete the verification phone number?
• Searching & Buying
  • How do I start buying on MarketHammer.net?
  • How do I find products/suppliers on MarketHammer.net?
  • How do I add a product to My Favorites?
  • How can I find the supplier’s contact information?
  • Where can I see the product details, price, MOQ, and shipping fee?
  • How do I contact suppliers?
• Payment
  • How do I pay for the order?
  • Why was my payment not received in my order after I paid?
• Shipping & Delivery
  • When will the supplier ship my order?
  • How long will it take to receive my order?
• Production Monitoring
  • What’s next after the Product Supervision Services payment is finished?
  • How does the Product Supervision Service work?
  • How to pay the Product Supervision Service?
  • How to make direct contact with the representative handling my Product Supervision Service order?
  • How does the Product Supervision Service operate?
• Supplier Verification
  • How is a supplier verified?
• How do I post an RFQ?